The service was great!!! Will be going back...

Friendly and fast service

Took my 2020 RAM for service for the 1st time. Great, fast, friendly service, Robin was extremely nice!!!

Customer service 100% Took care of in no time at all.

I was very pleased with the customer service. Not a long wait and would advise anyone to Automation.

My service guy was chad he was great! Kept me updated all day and was professional!

Jay was super helpful and we gotta the vehicle my wife selected. Spent too much time sitting around waiting however the outcome eased that pain.

I had a concern about a prior visit to AutoNation for brake service. My Service Advisor Cory set up an appointment the next day to come in and talk with the Service Manager Jimmy Gonzales. Mr. Gonzales listened to my concerns and promptly came up with a no haggle solution that we both considered fair. I left the dealership feeling pleased that my problem was solved, my car was running great and I resolved to continue doing business with AutoNation CDJ due to the fair and honest attitude of Mr. Gonzales.

This is the second vehicle I have purchased from Autonation Jeep. Both times my sales person was Antoni Garcia and both times the entire process could not have been better. The trade in valuation and the new vehicle price were better than expected. I was definitely happy to avoid the back and fourth between sales person and manager I have found common in the car buying process in the past.

Tony and Derrik helped a lot and were very generous. I’d recommend anyone who’s looking to buy a car to them! Thank you guys! I love my new Chrysler 300

Great Service and Yuri was very courteous and professional.

They do not answer the phones unless your trying to buy a vehicle. I been trying to talk to someone about my GAP insurance but can never get an answer and it will take time to get to the dealer. Do not buy from these folks

Just bought a 2020 dodge challenger t/a, everyone was great,my salesman Alan Savage did a outstanding job,great guy!

All services that I’ve experienced at this local have been good. The only issue that I’ve experienced every single time is that I have to wait for several hours (2-3) for an oil change. They never have the filters that are needed for my vehicle. Even if I schedule my appointment over the phone they can’t preorder my filter for I don’t know what reason. Other than that BIG issue all is well.

Quick turnaround. Great communication throughout repairs. No hassle. Ask for Chad. He is AMAZING!

I would like to thanks Mr. Salvage and his staff: Steward and Derrick for their exceptional service to make my buying this Wrangler a pleasant experience.

I will NEVER take my truck to this dealership or recommend this dealership to anyone. I had to order a hose for my windshield wiper fluid that cracked during the freeze. I had to call and find out if the part was in only to find out it had been for a week (no one called to inform me...1st red flag). I made an appointment for 8:30 this morning, dropped my truck off and asked how long it would take. I was told it would be done before the day was out (2nd red flag...why make an appointment if it takes all day). I started trying to call the dealership at 1:00 pm to check the status and an hour later finally someone answered the phone only to find out that they don’t have the part and they need to order it!!! WTF! They told me they sold the part to someone else!! Total BS!!! Their service department is an absolute joke and if I wasn’t so pissed off I would have gone straight to the General Manager. Their service advisors acted like it happens all the time and could care less. Never again will I visit this dealership

We had a very smooth process with my husband buying a truck. We got in and left with what my husband was looking for.

Robin Cothran always provides excellent service! Highly recommend!

Robin Cothran always does an exceptional job! Made my appt and work was done timely.

I recently went for an Oil Change on my Jeep Compass. It went very fast and great! Yuri was the Service partner that helped. Great customer service. :-)

Customer service rep was professional, explained in details what my automobile needed in the future and was at the dealership about an hour.

My experience since I’ve gotten my car has been nothing short of amazing. The service center are very polite, very helping and listen to their customers concerns or issues their having with their vehicles. Ms. Robin is very amazing as well. I left my wallet at home and she had no problem asking someone to drive me home to get it and come back. She never once’s showed agitation or any sign of irritation. The whole staff in the service center showed great attitudes to make sure their customers got the help they needed at the drop of a hat.

Key not detected. Changed the battery to fix it. High efficiency for oil change and wheel alignment.

Antonio Garcia is the man with the plan! He help me and a family friend get a new vehicle on the same day!! He is bilingual Spanish as well!

Customer service was great. Franklin is an awesome salesperson.

This was the best price in town on 5 quart oil change for my town and country (even with a rusted on oil plug nut) I will be calling them this afternoon to get my van back in to look at the underwhelming AC.

My constructive criticism is this: When a person makes an appointment to have their vehicle serviced, it should be the same as making an appointment anywhere - your vehicle should be seen somewhere around the time of the appointment. If this isn't possible, what is the point of making an appointment? So making an appointment should not be possible if the estimated waiting time for them to see your vehicle is 24-48 hours. If the waiting time is going to be 24-48 hours before your vehicle can even get checked out, they should have enough loaner cars to cover the amount of vehicles that must wait. How does it make sense that a person needs to reserve a loaner car several days in advance? I understand that some people are able to schedule service several days ahead. But most vehicle problems don't happen like that. So if you have an immediate and desperate repair, you have no choice but to be without a vehicle for several days or spend money on a driving service, taxi or rental, when you're already going to spend money to have the vehicle repaired.

Fueron muy amables y respondieron a todas mis preguntas

Excellent excellent service. Had a very smooth, memorable experience as a fresh grad buying his first car here! Franklin was very very good to us and made me and my family feel valued. Overall I can recommend this dealership to anyone without hesitation!

I took my vehicle in for a check engine light which ended up taking over a week to diagnose and repair. The technician worked nonstop, the associate kept me informed, and the manager did everything in his power to make me happy and make sure my vehicle passed every inspection before being released.

Danny with the service department was extremely helpful!

Jay Rajput was extremely helpful and very pleasant to work with. I didn't feel pressured or hustled and that I appreciate! Update(3/17/2021): I had to come back and add to my review after my most recent experience with the vehicle I purchased on Feb. 25, 2021. I took my vehicle in to get the tire sensor and windshield wiper fluid nozzle fixed. Unfortunately, that wasn't the only thing wrong with the vehicle. I totally understand that I purchased a used vehicle, however, I was also told that the vehicle was AutoNation Certified, which means that it went through a thorough inspection and was good to go. Luckily, I took the vehicle in when I did because I was allowed to purchase and leave the dealership with what I deem a dangerous vehicle. I have children and it would have been totally unfortunate for me to have had an accident because of the things wrong with my vehicle when it was sold to me. The brakes were completely worn, there was an oil coolant leak as well as a leak in the thermostat coolant. There is no way that I wore out the brakes in 3 weeks, which means it was sold to me in that condition. Like, I stated earlier, I wasn't expecting a perfect car, but I surely wasn't expecting an AutoNation Certified car to the issues that have occurred with my vehicle, 3 week after purchase. My original review still stands, I had a good experience initially. One thing I will say is this, AutoNation thus far has accommodated me as far as correcting the issues. It would have been nice had these things been handled in the first round of inspection of the vehicle.

Great service Corey was wonderful he had my car in and out

Finally a great service department team to work with.

Poor customer service. Deceptive sales practice.

Juan was very nice and made sure that he answered all my questions.

Just bought a new Challenger....Great customer service😁thanks #DannyMcswain for all of your assistance. ❤️

well done.. The car I wanted for the right price, a fair price for my trade in and a great salesman, Danny

Tony Garcia helped me out and provided me with everything I need to have a great experience.

Robin is an outstanding professional in her field. Thank you for always always taking care of us over the years!

Definitely recommend this dealer , my experience with service was great

The service department took care of my vehicle that I got from River Oaks Jeep & Chrysler

Great service, courteous and fast.

We bought a Ram 1500 and the process was smooth. The salesman, Vishal and the manager at this location were great! Very easy to work with and honest. Highly recommend this dealership at this location.

Excellent Service!

I made a appointment online a couple of days in advance for 3pm. I made it in by 2:55. Since I scheduled a appointment I thought I would be out by 3:30 no later then 4:00. It took a little longer but I was satisfied.

great group of folks there...Edwin Gallegos worked hard a got me a good deal.

As of this writing I am canceling my flight to Houston. Just wanted to share my experience so everybody watches out for it. Struck a deal on a 2020 ram pickup verbally as well as email/text. I got approved at my local credit union at 2.24% and wanted to go that route. I was told by the GM that no AutoNation will take drafting instructions which evidently is how credit unions and banks pay dealerships for new cars. They offered to finance me through AutoNation but the rate would be 2.9% as they couldn't match the other rate. I decided to go ahead and take that deal knowing I would probably refinance it anyway. I was going to fly to Houston on February 12th to pick up the truck. February 11th I was informed there was a scratch that needed to be repaired. There was an ice storm that definitely nobody could have prevented but after everything was over the truck was ready to go on February 27th. I made reservations to fly in on the 27th and pick it up. I finally got all the paperwork on the 26th and the price and interest rate went up. The price was $1,500 more than we had agreed on and had in writing and the interest rate was 1% higher. Unfortunately this was my first new car purchase and I didn't know I should have put a deposit on it but was never asked to. I was told there was a "coupon" I was using on the original price quote and that coupon was first come first serve and consequently "gone". The truck wasn't ready and it was out of my control for the scratch repair. After all that the price or the interest rate was not honored and the deal has fallen through. I pushed pretty hard to get the paperwork before I flew in and I'm thankful that I did. I would have been very upset had I got there tomorrow morning to find out what happened. It seems like a bait and switch to me but you be the judge.

Friendly staff.. Quick buying process.. Highly recommended.. Thanks Mr.Jay and cashier..

Amazing service they help you out no matter what thanks

If you are shopping for a new vehicle, come to Auto Nation. Fernando Is really knowledgeable, helpful and patient. He never make you feel pressured. He knows the products extremely well and is very helpful with my new jeep. Highly recommended!!!

Great service. Exemplary Staff

Fernando Rivas was excellent! Highly recommended!! Worked hard and got me the price I wanted.

Chad was very helpful- I am not happy that I reported problems with my radio twice and only in my third complaint was I notified that indeed an issue was identified by your company. I came in for an issue with a tire and reported continual problems with my radio. Learning then that you did not call me yet radios are being replaced. My coverage period is almost over therefore I barely qualified. Disheartening

I had excellent experience with this company. The staff, especially Gregory, spent a lot of time with me for help. My English is not very good, but these guys were patient, answered all my questions. The car I bought was in excellent condition. After at least a month of use, no problems appeared. All perfectly. I recommend Auto Nation in Houston to my friends.

Always great customer service . Despite the bad weather service was still great.

Recently bought a new Jeep from Autonation. Great experience the sales associate Fernando was very professional, knowledgeable and worked extremely hard to get the deal I was looking for. I wouldn’t hesitate to do more business or service with Autonation Chrysler, Dodge, Jeep, Ram.

Great service and quick service! That?s all I have to say

Well, as honest as can be, I was really excited about my purchase of the 80th Anniversary Gladiator. I’ve been shopping around for 5 months for my dream Jeep. I finally decided to make the deal here at AutoNation as they came closest to meeting my budget. There are several things to be disappointed about, many dealerships have done this; I have emailed with someone from the dealership and let them know which vehicle I am interested in purchasing, they say “come in, we have it in stock.” You get there, and they don’t because it’s at another dealership location. Why don’t you say that?? It’s dishonest and misleading. So I test drive a wrangler instead?? Anyway, I leave and go to another dealership, later to be texted by the sales lady saying her Manager has a better offer price and I accept. I come back with several hours to spare before the dealership closes. After wrapping up all the paperwork, they say “we will let you know on Monday when your vehicle is ready.” What?? I just paid $46k on a Saturday night to go home without the vehicle I purchased, so they gave me a loaner until then. They had hours to have it brought from the other location and get ready to take home. I texted with my sales lady after driving away and asked her if the vehicle comes with wheel locks as they were promised during our sales conversation and test drive. I still have her text to prove that she says all of their new 2021 vehicles come with wheel locks and she will have them mailed out the same day. I never received them. She connected with me several times and asked me if I have received them, and I confirmed I had not. Two weeks later she called me to inform me that the vehicle doesn’t come with wheel locks because if it did then the locks would already be on the vehicle. This is very misleading and unprofessional to be lied to during the sales meeting and test drive and on a clear text message and during a phone call. What’s was all of the run around for? What did you put in the mail that I never received?? And to ultimately be rude to the person that bought a vehicle from you. It makes no sense that a $46k+ vehicle wouldn’t come with $79 Jeep wheel locks. If that’s the case just be upfront instead of two weeks of run around on an item I could have purchased the weekend that I awaited the arrival of my vehicle. Not to mention, the day after I drove my new vehicle home, I received a text message that I needed to bring my vehicle in for inspection. What??? I responded that I don’t understand why this was not taken care of before I picked up the vehicle. Then I never heard back and had to call and speak to the manager to clarify the situation. There are a lot of uncertainties when making the vehicle purchase. I would just like to feel valued after signing away quite a purchase of a vehicle I’ve been dreaming about for half a year. Major fail on making your clients feel valued and appreciated. I feel like a revolving door of a transaction. Buyers beware when you sign...ask to have it written on paper or they will lie their way to your signature and pocket book. Such a pity that I have to complain about a $79 security item such as wheel locks to ruin my experience.

There was hardly any wait time! Very friendly staff

Recently purchased a car (from a different dealership) that ended up having almost immediate issues. Took it here for service and they went above and beyond. Korey took great care of me and my car. He spent so much time dealing with the warranty company over the phone only for them to deny everything. Korey ended up discounting the repair costs by a bit which was immensely helpful. The tech did a great job fixing everything and I am extremely happy with the result. I will be bringing my car here for all repairs as long as Korey is there to help me! Thanks guys!

Very friendly and fast service

Communication is on point, just ask. Thanks.

Very easy very satisfied. I would recommend checking it out for your car/truck needs

Excelente el servicio muy recomendado son muy amables y te contestan todas tus preguntas

Great experience in dealing with the location and I purchased a truck

amazing teamwork keeping me updated on a daily basis

The staff are great,real nice people, thank you!

This was my second time coming back and working with Patricia. Although, I wasn’t ready the first time she made it happen the second time. My situation was difficult, but I walked out a happy customer. Thanks again.

I purchased my jeep there and it was an easy process. I took my jeep there the other day after seeing the check engine light on. Checking my jeep in was easy and the updates to the repair process were communicated well. Thank you Yuri.

When I received the news that my Service Tech for many years was no longer at AutoNation in Houston on 610, We were heartbroken, I don't care for too many changes we prefer consistency (one person for the life of my car)🤣My husband and I had to choose a new service tech and before we could get out of the car Yuri was there to greet us. She has been our tech since July 2020 and I will not go to anyone else she even sits at my prior tech's desk. God knows my heart and I don't work well with change. "If it is not broken that why fix it" with that being said, Thank You "Yuri" my experience has been a smooth one. Because of your Professional, we are able to feel great about our experience with Auto Nation. Hats off to you Yuri and yes you are the best!!!!

Service Representative Kory was very professional and helpful.

Super helpful and communicative. Corresponded with me via text update through out the entire repair process and everyone was very friendly. Thank y’all for you help!

The service was excellent and the staff was even better. I'll definitely continue to get my car serviced there for years to come. Keep up the great work!

Purchased my vehicle in Louisiana and have been coming here to get all my services done. Warrant recalls and maintenance have been a breeze to handle here and I don't intend on going anywhere else for service. My service advisor , Yuri Molina, has gone above and beyond to ensure my vehicle is in top shape.

I brought my jeep in for an oil change. The service department did a good job by observing additional work that is needed for a better performance for my jeep.

After an accident two days before new years . I dropped my Ram 1500 off to be repaired. I met with the collision estimator Mr. Leal . After speaking with him he gave me his card and told me if I had any issues or follow questions contact him directly. Sure enough I did experience several hurdles none of which were erected by Auto Nation but, with the help of the young lady in the collision department and Mr. Leal all my bumps were made smooth. Thanks so much, A customer for life.

Excellent service. all staff are friendly and accommodating.

Excellent service e

I'm in love with my 2020 Challenger ! My salesman was Shane, and he was great! Very friendly and respectful,he offered really great customer service. I'd buy another car from this dealership. To say the least I had a A-1 experience at Auto Nation!

Great customer service will definently keep coming back!

I had excellent service today and will come back again.

fast and friendly!!

In todays society, time is of the essence. AutoNation fulfill the time frame of what was expected. I was not given a runaround nor did I have to wait unnecessary time. Great job on my repairs AutoNation!

I buy my at auto nation

Good over all service, easy to talk employees!!

Corey is the best. Makes me feel comfortable about spending my money at this location

This was our first time going to AutoNation and it was a great experience, Mr. Alan Savage is a wonderful person, honest and caring. No games or tricks, he actually shows you that you are getting a good deal with comparisons. We would definitely recommend!

Great Service! Constant notifications and proff

Always professional and constant contact with updates!!

Very supportive and courteous staff (#Fernando Rivas) @Autonation. You will be happy to be there for your next car with the best deal!

Good people, especially Chad who hooked me up

I want to thank Korey for his professionalism, courtesy, and keeping me informed on the repaired required on my automobile. There were NO surprises although my car was still under warranty. Good job Korey

Yuri-Service rep is very knowledgeable, professional and extremely nice.

Would like to thank Yuri Molina for her wonderful customer service and passion she gives towards her clients. From my initial call, to Yuri walking me to my truck, when the service was complete, she made me feel special and important. Yuri is a great example of what any and all service advisors should represent. I look forward to visiting on my next scheduled service and working with her great spirit. Thanks AutoNation.

Shane Chambers made my car buying experience here positive. Genuinely friendly and helpful, not pushy or smarmy. Small complaint about the service dept, leaving the gas tank empty and battery dead, but Shane fixed those issues quickly.

The staff was very kind and helpful, when dropping off and picking up my vehicle. When dropping off and picking up my vehicle the associates promptly addressed me and pulled my paperwork to assist me with my vehicle. Although there were other customers I did not wait more than 10 minutes combined.

Best experience I’ve ever had with buying a car at AutoNation Dodge! Working with Alan and Fernando couldn’t have been better! 10/10 recommend getting a vehicle through them.

Excellent professional service. I have purchased 10’s of new cars over me time. My sales person Alan Savage was amazing. He was open and honest. No hidden tacts were tried.

Thank you Robin & Dennis Sandoval for putting my car back on the road. I high appreciate the patience you both had with me.

The Service Dept is great!

I wanted to take the time out to acknowledge a young lady in service that treated my autistic son and myself like family. I bought my used vehicle from Subaru north a week before the check engine light came on. I was told to use my warranty as a solution. Yuri, the associate took every chance to assist me in receiving the needed maintenance necessary. She would answer my calls before and after business hours or on her off days, and once while she was feeling ill. She did everything possible other than fixing it herself. This is definitely someone that's representing the dealership above and beyond what's expected. I would've bought a car from her for sure.

The collision center here is above par! My car had heavy damage and they went above and beyond to make sure everything went well. The insurance company was dragging their feet on my rental and the rental company was trying to up charge me. Alex spoke to both parties and had me in a rental within the hour. I had been going back and forth with the insurance and rental place for 3 hours. My car looks brand new! I am so grateful for the attention to detail they took in repairing my car. They even pointed out things I did not notice that were damaged in the accident. Thank you AutoNation CDJR and Alex Leal!!!

Worked with Katie Sanders and she was awesome and very knowledgeable. Very happy with my purchase. Every salesperson needs a lesson from her.

Danny Mcswain .... Salesman at Autonation on the 610 Loop Houston Texas... Thank You for professionalism Sir from the moment I walked in to the very second i DROVE OFF!!.You were transparent with me the customer and didn't make me feel for a second like a quota or just another number. Because of you and me ALWAYS wanting a 2020 Dodge Challenger is the reason why i now have it in my Garage.. YALL BETTER HURRY 2 AUTONATION IN THE 610 LOOP HOUSTON TEXAS AND CHECK DANNY OUT.. "Period".😆

Honest and friendly customer service, neat waiting area, they follow social distancing and a big shout out to Mr. Chad my service advisor. Keep up the good work.👍

Main reason I take my vehicle to get serviced there is because of the customer service rep, Kory.

The experience at Autonation with Erika was great she was patient and professional. We will definitely buy another vehicle from this location again. Thanks Autonation Chrysler Dodge Jeep.

Nice selection, good deals on pre-owned as well. Ask for Jay, he's a great salesman.

Excellent and speedy service. 17 years and counting... this is our Go To dealership whether it be for repairs or auto purchase. Highly recommended!!

I had to get a recall on my suv. I love going here because they are efficient, quick, and professional.

I took my 2015 Chrysler 300s to Autonation South Loop to get a new battery. After all of my research I got the Lifetime Warranty Battery and I was pleased with the price and service.

The service, by auto nation are wonderful, Yuri I attended excellent thank you very much,

Ive been to Auto Nation three times for service to my Ram ProMaster 1500. Every time I?ve been there the people went above and beyond with their service. I would tell anyone who needs service work to use them.

Good follow up and excellent overall buying experience

Excellent service very attentive, David the salesman was super nice and very patient! Jose in Finance was super helpful and explained everything.

First time purchasing and Tony was hands down the best at helping us choose our dream car made everything super easy and helped us the most possible...would definitely recommend anyone who wants to purchase here.

The collision service manager, Alex was very reassuring in the repairs of my Dodge Challenger. From the replacement of wheels, to the front brake calipers and lip spoiler, the work done to the car was outstanding. They even managed to do the repairs when I had forgotten to bring the wheel lock key. Their team updated me on the progress of the repair and parts availability, which was great because I can adjust my schedule accordingly. My car looked like the way it did when I got it new. I highly recommend them if you needed collision repairs.

I purchased my vehicle on 11/06/2020. My experience was amazing. My sales person was Patricia Z. She was very honest, sweet, and to the point. She met all my needs and I very happy my overall experience. Jose was the guy that handled my finance paperwork and he was very quick and helpful at explaining me my warranty and finance paperwork. The people there were amazing hands down. I will definitely send my family their way.

The recall part is in a location that is not visible so hard to comment on the part itself. Car was ready when they said it would be and check out process was simple.

Jay is the man. Honest and will work hard to make sure you get the deal you want. Go see him and he will make it happen.

Got me in on time for service. First visit for my new vehicle. Took a little longer than expected, but much of that was due to time taken up-front discussing my vehicle. I waited while the service was done (no chauffer services due to COVID). I was happy with the process and the outcome.

OUTSTANDING

This is the second car that I have bought from Auto Nation. They give me the prices I need on my trade in and on the new car I am buying. The sales person, finance team, and manager took care of the details related to the buying experience. All three were helpful and got the job done in a smooth and efficient manner. I will buy my next car from this dealership.

Good options, good prices and good personnel. Awesome buying experience and am happy with my purchase

Made the buying process so easy the staff was very professional and I?m happy with my new car ask for jay very good salesman

Jay was great. He didn't rush me.

They got me in on time and got me out in a good time. The technician also explained to me my problem and made a suggestion to fix the problem.

Very fast and friendly service.

Great experience. I worked with Patricia Zabaleta who was very professional and made the experience a personalized one. She always kept communication open from the start of my inquiry through after I was home with the vehicle. Ron Harris, the finance guy, made this experience a great one by not taking such a heavy approach on the finance stuff and he was able to get us a great rate! Great people at this location!

I drove 812 miles to this dealership. I talked with a salesman name Shane he was awesome was the truck I was in the market for. Shane went out of his way and the manager to make everything go very good. They and their Dealership made me feel comfortable no pressure. Their was a couple of things on the truck that had to be address. Got their on Wednesday morning. Didn't think I would get out of their till Friday but they really put the pressure on their repair department. Got a room for the night went back over around 10am next morning and their was my truck shining like a new penny. I was very impressed with their service department. The way I understood their service department said they couldn't get it all done by Friday. Shane and the manager steped in and got it done. Was very happy the way I was treated. I would recommend this Dealership.

Great customer service and really nice workers they really helped me out a lot made we comfortable and they got me in to a car...Thank y’all especially Shane he was an excellent salesman and got the job done!!!

The service is professional, expedient and always on point. My family has and always will bring all of our vehicles to Auto Nation CDJR Houston!!!

Sales experience was good. Thank you! But a special shout-out to Brian Gage GM, Mike Horne and Frankie! You all really care about your customers! That’s sooo important in this disruptive time which in turn demands loyalty to your business!

They have great customer service they willing to work with the customers and they make you feel like family

I went in to change my tires, spoke to Mike from parts and he was so helpful in searching for my tires since I needed 2 of the same brand, I’d called other local tires shops and no one carried them. He told me he’d found them for me and that he could have them in 3 hrs, and he would order them for me and get me set up with service adviser, I received a call right away from Ms. Kinley who had set me up with and appointment for my tires changed, and she would call me when they got there. Less then 2 hrs later Kinley called me to tell me my tires were already there. I finally got my tires change and I was on my way home. Overall I had a Great experience here, thanks to Mike and Ms. Kinley. Will definitely come back.

They have many parts available in stock. I just replaced my driver side mirror right away. Also, very friendly staff, Yuri. Thank you

Excellent service My Jeep required routine maintenance and it was done rather quickly. Which was really nice. The service rep kept me informed and was very friendly

The Service Department was very helpful. Fixed my Jeep in a timely manner. Very knowledgeable.

All employees were very friendly and super helpful. Hector helped me with my truck and he kept me updated often and was very professional. Great place to get service done!

Buen servicio Atienden rápido Buen servicio al cliente

i bought a 2015 f-150 on jan 16 2020..i have good credit..i was rushed thru the process of buying my truck and ended up with a 13.9 intrest rate...thats my fault for not walking away..here is my real problems thats still going on today..i have two key fobs that dont work.come to find out that the extended warranty that was picked for me as i discovered, (THE GOLD PLAN) does not cover my key fobs and it a hassel getting in my truck having to put the code on the door.no remote start our unlock the doors my horn quit..the lights that show what gear im in does not work anymore.i cant get no help from the dealership...when i had my truck serviced, the service department gave me the number to their key contractor...on the phone he instructed me to check my fuses..my fuses were fine,,called him back an was told he could not help me any further..i have tried to contact my salesman,,,also the sales manager i left countless voicemails and still cant get no responce from any one, i would like to see if i can get a responce from the general manager on today 10/16/2020..i wonder how much smoke he is going to blow..im proud of my truck...AND I WOULD BUY IT AGAIN...ALL I WANT IS TO GET MY ISSUES RESOLVED..IF I CANT GET MY ISSUES RESOLVED SOON EVERYBODY WILL HERE FROM ME AGAIN AND AGAIN..,,,..MIKE DUNCANS....I WILL KEEP YOU POSTED

Yuri is amazing! BEG for her as your service adviser!

My car flooded in the storm that happened last month and was so skeptical to purchase a new car. This team is amazing! They made this purchase so easy and were very informative. They heard my every need and gave me my best option. Definitely recommend Edwin G and his great team!

Yuri handled my visit amazingly fast and coordinated with me every step of the way. BEG for her to be your service adviser, she wont disappoint.

My experience was great, especially because I had an awesome Service Advisor name Kinley Rushing. From the beginning she was on it, I received update calls daily regarding my car. She inform me of things I didn't know about my car that really helped out. She work to get my car back to me in a timely manner which saved me from paying for a rental. This location receive these 5 stars because of Kinley's work performance. I'm glad I got her to be the person who assist me because there was no confusing just great service. Management/Service Director she deserves more than a pat on the back!! Thanks again to my Advisor for helping me have a great experience!

My service agent Rhonda was a God-send!!

Great service good mechanic advice on needed repairs on my truck

My radio had a flaw. It was inspected one day and within 10 days the repairs dept. received a new one. Once the replacement took less than 2 hrs.

Came in to check out inventory on Dodge Durango SRT 2020 or 2019. Was greeted by David Albert on the lot. David was able to help find a brand new 2020 Dodge Durango SRT black on black, exactly what I wanted and more. He has great communication skills and made sure I got what I needed. Ronnie Harris and Brian Gage helped with the financing and got us a great deal. The gentlemen have great customer service, friendly, knowledgeable, and accomodating. Thank you, David, Ronnie, and Brian for making things right!

I brought my car in to get serviced. I needed an alignment and headlight bulb replaced. I dealt with a representative named Yuri Molina and she showed me a recommended service list based on my car's miles. when looking at the list wheel alignment was listed as well as other services. I was told that for that service I would pay $405.93. Long story short when I went to pick up my vehicle 5 hours later, (when I was told it would only take a hour an a half), I was told that my alignment couldn't be done because of some other issues that need to be addressed. Needless to say I was charged for an alignment but the alignment was not done. I was charged a total of $646.33 for a light bulb replacement. I will be reaching out to Michael Jackson and the corporate office in regards to this matter. I will never use them again and will not recommend anyone to deal with them ever.

Recommend having a meeting and organizing the financial DIRECTOR/MANAGER (FINANCE DEPARTMENT)

Not long after the purchase, it started giving problems. The battery, seat belt and tire sensor light came on. It has a bad alternator They claim every vehicles goes through rigorous inspection before sale. I highly doubt it I told them about this problem but they offered nothing, no credit or refund The 500 mile gaurantee is really 250. I just lost 7k Please do not buy a vehicle from this dealership!! Save your money

Shane at the Autonation Houston near NRG was very helpful in getting me the truck I was looking for. It was apparently very difficult to find a 2020 Ram 1500 Limited truck with the Rambox cargo compartment in Houston area. So the Autonation in Dallas had to transferred the truck to the Autonation in Houston. To my surprise, Autonation had proceeded to transfer the truck even before my visit, so I had the chance to look at the truck. Purchasing time and effort were typical as anyone probably has experienced from most dealerships. Overall, Shane was great and helpful in helping me with the overall purchase, along with 2 of the finance and accounting managers. Thank you!

Great experience, excellent customer service and left driving exactly what I needed.

Great experience, excellent customer service and left driving exactly what I needed.

Great overall experience. Set appointment through Autotrader. Was contacted by salesperson and sales manager to set and confirm appointment. Worked a deal on a RAM; fairly easy deal as I thought they offered a fair price for my trade upfront and were asking a fair price for the vehicle. Was treated respectfully and they were honest people. Would not hesitate to recommend. They even beat my credit union financing rate. Finance worked me over pretty good but that's their job and there was mutual respect. I looked at quote a few vehicles around town and most I felt this dealer wanted the business and worked with me. Salesperson was Edwin Gallegos and I would recommend him; he was knowledgeable on the vehicle and not pushy, even assisted me after the sale.

Honestly avoid this dealership if you don’t want to deal with a horribly rude sales manager after my husband was being really respectful and was having a simple conversation to see what could be done with our deal( since my husband works at a different dealership)! But so relieved I didn’t give this dealership my business again and was able to go else where and obtain the same car I went in this dealership for at a different dealership and very helpful and respectful one instead! Already told a handful of close friends who wanted to go to this dealership to buy their cars to avoid this place no matter what and to go to the dealership where I bought my new rubicon!

Great vehicle selection, great factory and dealer incentives - all good!

Kinley Rushing was amazing!!!!!!! She was so attentive and cared about all my needs. I will always come back because of her and the great service that was done on my vehicle. I would have never known my battery needed to be replaced without them checking out my vehicle for me. Thank you for your awesome service Kinley and autonation team!!!

Carla did an AMAZING job listening to my needs to match me with THE CAR that fit me PERFECTLY!! I would recommend her & Allen Samuels each and every time someone is in need of a vehicle!!

My service advisor Ms. Robin is excellent. She will go out of her way for me. I have bought several trucks from AutoNation and I love the service so much I won't go any where else. Robin gets me in and out. When they get my car and look at it they give me a print out and call to see do I want the service that is listed of additional needs to my SUV. I love it. I love Robin.

Just bought a used 2020 Jeep Grand Cherokee. I have to tell you, if you want a great experience with just a straight up, honest, not pushy gentleman, get in touch with David Albert. I made contact online. He never harassed me. He answered all of my questions via e-mail just as I wanted (no harassing phone calls). We love the Jeep, but even more important, we don't feel like we got ripped off. If you're in the market, you will have a great experience with David Albert at Auto Nation. Oh, and he's a veteran....... :)

I have been going to Houston South Loop Ram for several years and service has always been great. Korey helps me understand everything about the service from timing to cost. I appreciate his approach and honesty.

Great car buying experience experience, salesman and finance guys were informative and professional. I felt like I got a good deal no hassle very smooth!

Edwin was very professional and was not your typical pushy Sales person Dealer staff very helpful Overall experience was great

I enjoy bringing my car here because the staff always do they job and get my car (Diamond) right ! For-real, your staff is amazing, they?re professional , friendly and the most down to earth people I know. I have a good feeling my car is in good hands when they ask for my keys. Shout out to Hector and Kinley, they my homies forreal! They are my go too when I get up there and Hector looks out with the car fresheners. Besides them your team is super friendly, cool and always willing to help. Keep up the good work, and great southern hospitality!

Amber at automation was more than helpful . Made this quick and easy was patient throughout the whole process. I would highly recommend you speak to her she’s the definition of perfect customer service.

Best dealership in the United States. I recommend to all friends and family. Best staff ever.

My service advisor Yuri was great. Kept me in the loop about what was happening with my vehicle. Awesome experience overall.

This was my fourth jeep dealership that I visited looking for a jeep gladiator. Tony Garcia my car salesman was awesome told him what I was looking for and he made it happen.

Excellent job!

Excellent service, they help me with all the buying experience

First time there. Hector helped me out and he was very professional and helpful. Took the time to make sure I got everything I needed to fix my Jeep. Thanks, Hector!

I always receive great service on my vehicle. The time is always close to t the expected time for repairs!!!

Great communication before and after the sale. Dealer work with my financing and finalized deal.

Yuri has a wonderful personality. No matter what time of the day I arrive she is always positive and upbeat. I didn?t purchase my vehicle from Auto nation however I love the service they provided to my and my new vehicle. I definitely plan on continuing coming to this location for servicing to my Jeep Grand Cherokee Overland. THANK YOU YURI FOR YOUR AMAZING CUSTOMER SERVICE!!

I had one of the best experience ever. Amber Mobley gave me the best experience I have ever had in any dealership. She not only told me what was wrong with my vehicle. Also told me about all the benefits I had. Was able to replace my tire without having to pay anything. Now that’s what I call great customer service. Thank you Amber as I am very great full for all the help you gave me.

Awesome service team! Thank you! Robin was great!!!

Stay away! This dealership is so incompetent it's not even funny! I drove 3 hours to make this deal, was already funded through my bank. Edwin swore up and down I would get a tax credit on my trade. I told him I didn't think that was so, so he checked with his finance manager that confirmed I would. Almost a month later I get a call that they need another $1300 to register my vehicle. I told them it was their mistake, they needed to cover it. I called today to check on it to find out I should be expecting a demand letter from their attorney and my vehicle will not be registered. I have never in my 40 years been called demanding tax money because someone else messed up. This is the cost of business!

Just bought a $64K truck and I feel like I bought a Rolls-Royce with a bed. Tony Garcia did everything he could to earn my business, and after I had already signed he continued to do what I asked of him. Go see Tony!

I just bought a $64K truck and I feel like I bought a Rolls-Royce with a bed. Tony Garcia did everything he could to earn my business and after I signed he still did what I asked of him.

Hector was very professional and kept me informed

It?s always great fast service when I come get my car serviced at AutoNation

We had a great experience with Tony! He was a great salesman.

I had the pleasure of working with Yuri in the service center. The facility was clean she gave great customer service. Definitely an asset to the company give her a raise!

Work was completed the same day as I dropped of my truck. The service specialist was focused on ensuring I had a fantastic experience!

SERVICE REP. YURI M WAS EXCELLENT AND ON POINT, HAD NO PROBLEMS AT ALL.

Way better than the one on 45 and 610 faster no appointment need it HECTOR WAS THE MEN.

I was very pleased with my experience at Autonation CDJR. My service advisor, Yuri, was THE BEST EVER! My 1:30p appointment was scheduled with a different advisor. Yuri advise me of that. She said you know what, I'm going to take over. GIRL POWER! I love that take charge mentality! Yuri listened to my concerns regarding my son's pre-owned 2015 Chrysler 200; she even provided additional carfax that I was unaware of! Side note: I did not purchase the car from Autonation. I purchased it from an independent used car lot back in April. I had to leave the car there Yuri advised me that it could take 24-48 hours to diagnose the problem I was having. Well, I left and within an hour or so she called! She didn't have good news. Yes, they found the problem. The cost to fix the problem was going to be over $2,000! Ahead of me leaving the car behind, Yuri briefly mentioned a program they offer called Dignifi. Basically, it's a program where you can finance your car repairs! Yuri forwarded the link so that I could apply. Unfortunately, I was turned down. So it was back to the drawing board. I ultimately had to retrieve the car with the problem unresolved. I was grateful to have Yuri as an advisor. Her care and concern was beyond words. She even forwarded the link to my son to see if he could apply. I appreciate great customer service. Yuri and AutoNation exceeded my expectations. Thank you for everything! Highly recommended.

Kind and hasty service. Associate Kinley was very friendly and understood my concerns and assisted with the upmost service I have ever be given.

Great inventory, delivered two Jeeps to them today.

My experience is always helpful. The staff is knowledgeable and I always leave with my truck driving like new. Amber was very helpful. She constantly checked on me to and kept me in the loop to let me know what the mechanics were doing while servicing my truck. She also came and told me how long or how much more time it would be and got me out of there in a timely manner with all that had to be done.

Very courteous and efficient an awesome job!!

Yuri was great and very helpful.

My salesman was very helpful . And very nice and fast

I have always received excellent service with Auto nation, my new service specialist (Yuri) was great. My last service specialist was awesome Kevin and I hated to see him leave. I must say I was very heartbroken, because I never received the run around nor did I receive the long waiting time process. Kevin was always prompt with his delivery, my new service specialist was just as awesome she keep me informed with the progress of my vehicle and she was very professional and polite. Thank You Auto Nation for the great work you have done and what you will do in the near future.

Excellent experience from start to finish. Greg and Brian worked with me to get an incredible deal, and Jose made things quick in finance. Great communication from the sales guys, and no fluff or time-wasting (which was greatly appreciated). Best car buying experience I've ever had.

Professional, Friendly service that really works hard for customers. Highly Recommended

My representative was pleasant and made sure the work was done correctly.

Great service and very professional REPRESENTATIVE the really go out of their way to help their customer.

I made an appointment for 9 am on . Hopefully I will get my truck back by 2 It was Thursday afternoon when I got it back. I thought it was a bit too long. Excuse after excuse. Me being a cancer patient my truck was my only tran to an from the hospital. 🙈

Fast and good service!

Very friendly people excellent service

Shane Chambers was a joy to work with and he got us everything we asked for in our new Jeep. Thank you Shane!

Judy was very helpful and nice. Our kids were running all over and she was sweet and nice to them. She explained to us what needs to be done and provided all the information we asked for. Overall great customer service! We'll come back.

Excellence service from the AutoNation representative and fast service with AutoNation. I will continue to take my 2018 Dodge Charger there for all of Service needs

The service department was very clean and comfortable. My advisor Amber was extremely knowledgable and courteous. She really went above and beyond to make me feel at home having my service done at this dealership.(I usually go to a different dealership). I would definitely recommend this service department and will be returning in the future.

I must say that I was very pleased with the way that Ms.Amber at AutoNation Chrysler Dodge dealership off 610 fw assisted me.She was very professional and helpful with my vehicle service. Jesse.

I didn't have an appointment, but I was in the area and needed to get an oil change done. They welcomed me anyways and was able to get my Jeep oil change done and perform a software update for me as well.

From the first day I drove on to the Auto Nation Dealership I was just looking around for new trucks in the cold weather I wasn’t expecting no one to come out and then From out of no where came Franklin one of the sales men at the dealership he stayed with me the hold time he was very nice and professional ,from Franklin to the general manager Brain they were all so very nice and family friendly thanks guys for our 2019 Dodge Ram 2500 From the Heard family!!!

Exelente

Good experience and hope to see AutoNation again.

The Wate wasn't Long, In and out, Thanks!

I am beyond pleased with the service starting with Yuri at check-in and out. She keeps me informed every step of the way and from my repairs with Richard while they work on my jeep. I always get outstanding service from them. I feel informed and at ease every time I go and need service. Yuri always books my appointment and notifies me of findings. I never feel blindsided. Great service and professionalism every time. Again thank you. I am a happy customer. Respectfully, P. Cardona

Thank you for inquiring, I am beyond pleased with the service starting with Yuri at check-in and out. She keeps me informed every step of the way and from my repairs with Richard while they work on my jeep. I always get outstanding service from them. I feel informed and at ease every time I go and need service. Yuri always books my appointment and notifies me of findings. I never feel blindsided. Great service and professionalism every time. Again thank you. I am a happy customer. Respectfully, P. Cardona

Great service

Good People are still in the Car business. I always have had my Wrangler serviced at this dealership. They really take the time to analyze what the issue is even the tricky problems that I have had with my Jeep. I will be buying my next Jeep from this group now that I have figured out what a good dealership looks like.

I was able to get an appointment immediately! Hector was very helpful, polite, accomidating! He called after to see if everything was working correctly.

Yuri was very helpful and super sweet. I was extremely stressed and she helped keep me calm and kept reassuring me that everything was going to be taken care of.

Yuri was a great representative! She kept me informed throughout the entire process and made the experience stress-free.

The technician Chad B. worked on my Dodge Ram. It has never driven better! He was so informative and wasn’t one of those mechanics everyone fears! I wouldn’t let anyone else work on my car! Also, the service manager, Frank worked with me big time! He was a blessing! I recommend this place to anyone wanting an honest mechanic and service manager! Haley B.

the staff was great they got me checked in on time and kept me update until they finished. They did such a good job I bought a contract.

Would like to nominate Cory Austrie for Employee of the month.

My experience was amazing!! customer service is superb. My salesman Shane was patient and he asked all the right questions, explained the buying process and took detail notes on the type of vehicle I was looking for. After locating a vehicle Shane called me back and sent me an email with all the specs of the truck I was interested in purchasing. I was also speaking with the Fiance manager Lorenzo Ware, I couldn't ask for a better duo with this process. Lorenzo was very knowledgeable about the bank financing and everything I needed to do in order to complete the purchase. Thank you so much Lorenzo and Shane for making this deal work, I'm really enjoying this 2019 Big Horn Classic 4x4. If you are in the market for a vehicle please reach out to Shane or Lorenzo they will cut the chase and will get you the exactly vehicle you have in mind.

Great service and friendly cashier!

Always friendly, customers service. They prioritize your service and time when visiting.

The staff was professional, courteous, and expedient in the process!

We loved our buying experience at AutoNation. Never thought I would be driving around with a pink tag on my car, but here I am. Definitely recommend

I found the truck I was interested in online. Emailed and set an appointment for the same evening. When I arrived I was greeted with respect. The sales team was considerate of my time and had the truck ready to take on a test drive without hesitation. We discussed the numbers and came to an agreeable deal in less than 2 hours after arrival. I returned the following evening signed the paperwork and drove away. Total time at dealership was less than 3 hours total in 2 days. I greatly appreciated the decisive decisions of the General Manager who took a personal part in dealing with me.

Fast professional service at a hood price.

Service was great! Robin was excellent in communication from The beginning to the end, making sure I understood the Defects, and making it clear the procedure and cost before doing anything, , It is a blessing to not have to worry about getting ripped off, you will know because of each and every step Robin didn?t start without explaining and sending pictures of the problem, I am truly Grateful!!

The staff at AutoNation went above 100% to ensure great service I really appreciate you guys for helping me thanks so much

Robin was wonderful and took care of our issue in a timely manner

Very fast. And sevice advisor was very professional and nice. And knew what I was talking about and got it fix

Could not ask for better service and cooperation. I blew an engine (Ecodiesel) while traveling and AutoNation replaced the engine under warranty, not the first question about warranty. They provided a nice loaner. A good experience in the midst of a bad incident.

The Service advisor does awesome job Making sure your vehicle is done right and on time.

the salesmen were great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

My first visit to that dealership and the service was great.

Awesome service! The young lady was very nice and explained things clearly. She also made jokes and showed great customer service by saying ?she will be with me shortly? she acknowledged me and other customers that weren?t hers as we walked in. My oil change and alignment made my car run and drive as smooth as it did when I first got it. Thank you guys!

Tony Garcia did an amazing job , also was very passionate and patient , showed us multiple vehicles, showed us the different features, different colors and never felt rushed or pressed. He is an outstanding salesman broke down everything. I will purchase my next vehicle from him any time any day .

David Albert was my sales expert. He listened to my goals, addressed my objections with options. Most importantly it was an all day ordeal. I have wanted a new car for at least a year but dreaded the whole sit in the dealership experience. It took about three hours. Did I mention I dread shopping, and worst is car shopping. Thank you David you made this one of the best experiences and I got my SUV. You definitely negotiate d a win-win.

I get my oil change done every 6 months no problem and it's no long wait dats a plus for me

There great price And sales Rep

The service is great and the prices are good

I was in a wreck a week ago and in need of a new car. At Auto Nation I found my dream car Chevy Cruze 2012. Clyde Wallis the salesman for used cars was superb as well as the staff. Thanks, for great customer service experience. I love my Chevy Cruze.

Outstanding service, good communication and take time to explain all process needed to repair my truck and parts need.Fast service and quality.Thanks to Frankie Freeze and Yuri Molina.Recomend real Good Job!!!

My service advisor Kevin was awesome! Very professional!

Awesome experience I was satisfied

I was very please how the service department assisted me with the servicing of my 2019 Dodge Ram 3500

My first time buying a car and Franklin at AutoNation Chrysler Dodge Jeep Ram Houston really took care of me. The process was easy and straight forward, and Franklin made sure we wasted no time! Excellent customer service and facility.

My salesman Shane was great! I purchased a jeep wrangler and after going through a few wranglers he was able to fine what works for my budget and at the same time found the jeep with the features I wanted!

AutoNation CDJR Houston is a great dealership. I highly recommend Brian and Franklin. Good buying experience.

I inquired about a truck online and Alan Savage immediately called me to schedule a test drive. He and the truck was waiting for me when I arrived. In order save time, he schedule my trade-in to be appraised while we were on the test drive. Overall, an excellent buying experience and I highly recommend asking for Alan Savage by name. I will definitely be back.

The experience was very good. From start to finish. My sales representative was very professional and caring. He went above and beyond to assure that we would be happy with the selection. Our ssles representative Alan was just so professional and caring. I would highly reccomend this dealership and this sales Representative.

Korey is great to deal with , he?s helped me out with 3 vehicles that I own

Very good attention from the whole team, especially Patricia, thank you

Great car buying experience. Just make sure the vehicles is there.

Great service and great customer service experience

My Service Advisor Michael McKinzie was very kind and attentive. He was very informative and I didn't feel like "just another customer". He made me feel like we had known each other for years! I love this location!

Great service and great customer service experience

I love Robin. She?s always knowledgeable with what?s going on with my car and gives me great maintenance advice. She?s The Only One I?ll Deal With And The Main Reason I Only Get Serviced At This Location.

Fantastic dealership, great to work with, especially Brian, Jesse, and Chris! They went above and beyond to make sure I not only got the exact car I wanted, but also the best rate. Especially happy with how clean the car was, one of the best I?ve ever seen. In addition to all this, they were all very responsive to questions after my purchase. They really care!

Awesome dealership . Second truck from them

Treston was a pleasure to work with! He was friendly, trustworthy, and he went to bat for me to get the vehicle I wanted within my budget.

This is a first rate dealership, the service, the professionalism is outstanding. I felt the staff was honest, fair and very accommodating. Amy Fraser who is A manager at Auto Nation Dodge Ram at Southwest Freeway is exceptional; she did everything possible to help us make a decision and at the same time, sold us a beautiful brand new state of the art Ram 1500 truck. We love this new baby and are very very happy. We highly recommend this particular dealership as they don’t waste time and they are very upfront and totally committed to making their customers happy!!

This is a first rate dealership, the service, the professionalism is outstanding. I felt the staff was honest, fair and very accommodating. Amy Fraser who is A manager at Auto Nation Dodge Ram at Southwest Freeway is exceptional; she did everything possible to help us make a decision and at the same time, sold us a beautiful brand new state of the art Ram 1500 truck. We love this new baby and are very very happy. We highly recommend this particular dealership as they don?t waste time and they are very upfront and totally committed to making their customers happy!!

I would like to say that Mr. Norman Adams provided one of the best car buying experiences that I've had.

They purchased our 2013 Charger SRT8 for a fair price and the transaction was quick, easy, and no hassle! Hector was nice to work with and Patricia in purchasing did a great job keeping in touch with us.

My experience was fantastic! David Albert was my sales associate and he really went above and beyond to help put a complex deal together for me. I was able to trade in my vehicle and get one that over exceeded the requirements for my sudden change of situation. I also wanted to thank Stacey Allen in finance for helping us as well. If you?re shopping for a new vehicle, make AutoNation a MUST visit before going anyone else. Thank you guys!

I started out at another dealership that did not seem to know customer service well enough. I went to Auto Nation and met Tony and told him what I was looking for. Tony listened to what I wanted in a vehicle and took extra time to arrange a dealer transfer to get me the right vehicle for me.

Great service department 👍🏼

My experience was great at autonation with great service from sales and the finance representative.

The service was satisfying, service cashier was friendly and helpful, able to pay by email which was very convenient. Definitely will go back for all my service needs.

I purchased my first Rubicon from this dealer in 2017. It was recently totaled, and was on the hunt for another one with all of the same bells and whistles, and I was on a bit of a time crunch to get this done. Because I had since moved to a different town, I went to 4 other dealerships that seemed closer, or seemed to have what I wanted online - and basically wasted my time with all 4 of them. Each one seemed eager to help me and hunt (because what I wanted wasn't actually on their lot) but when it proved to be difficult, they simply dropped me. I went back to Auto Nation because I had previously purchased from them, so I knew they would know I was a serious buyer and knew what I wanted. The jeep I wanted wasn't on their lot either, but it took them 24 hours to find exactly what I wanted, and 2 days to bring it in, just in the nick of time of me needing to return my rental. They were Johhny on the spot with customer service, communication, and they didn't give up their search. They took my requests very seriously and got the exact jeep I wanted. They were very professional with both of my purchasing experiences. Thank You Auto Nation. I appreciate you and will come back next time I need to purchase.

Overall it?s was great customer service. I would recommend them to anyone.

I purchased my first Rubicon from this dealer in 2017. It was recently totaled, and was on the hunt for another one with all of the same bells and whistles, and I was on a bit of a time crunch to get this dome. Because I had since moved to a different town, I went to 4 other dealerships that seemed closer, or seemed to have what I wanted online - and basically wasted my time with all 4 of them. Each one seemed eager to help me and hunt, but when it proved to be difficult, they simply dropped me. I went back to Auto Nation because I had previously purchased from them, so I knew they would know I was a serious buyer and knew what I wanted. It took them 24 hours to find exactly what I wanted, and 2 days to bring it in. Just in the nick of time of me needing to return my rental. They were (for a second time) Johhny on the spot with customer service, communication, and they didn't give up their search. They took my requests very seriously and got the exact jeep I wanted. Thank You Auto Nation. I appreciate you and will come back next time I need to purchase.

The Service Dept at Auto Nation was absolutely outstanding. Korey Austrie was really a blessing and he was very professional. Everything was handled in a timely manner.

My experience and service done to my vehicle was very satisfactory. The tech was very informative and went over the repairs that was completed on my vehicle. Very pleased with the customer service and will be returning for future services as well as referring family and friends to a great place of business.

Great service. Very thorough and transparent. Made this experience pleasant

They were straight to the point and very helpful!

Auto Nation was great, I was able to do most of my paperwork online and spoke to a representative over the phone. Tony Garcia actually came in on his day off to help me out! I had several options on the specific car I was looking for, the dealerships in this area didn't have any in stock, they had 6 to choose from. I drove out to Houston after work, test drove it, filled out a few papers and went over the car, and I was home before 10pm that evening. I would recommend anyone looking for a new or used car to give them a shot, it was well worth the drive. Thank you Tony and Lorenzo for all your help!

Tony and Lorenzo at Auto Nation on 610 South made buying a new car a great experience that I won't forget. They were so helpful and the process only took a little over an hour! Go see them, it's worth the drive!

Friendly, helpful staff. All negotiations taken care of prior to arrival at dealership. New vehicle was exactly as described. Painless process for buying a new vehicle.

This is a great place to purchase a vehicle, Jason and Jonathan are a great team. They went above and beyond to get us the Truck we needed. Thank you very much!! I would definitely come back for another purchase.

Kevin Sabharwal was wonderful to work with for what needed to be done on our Jeep. He was engaging and helpful in explaining all that needed to be done to the car. He also recommended when to return the Jeep for the next service. Kevin also worked out my transportation so I was able to attend a meeting. The ability to have someone bring/return to the dealership is a service I truly appreciate . Just a fine experience - my thanks to Kevin You might want to take a look at your plants in the waiting room . The plants need to be ?dumped Quality of repair..? I do not know anything about mechanical work. The car is running so I guess the repair was good!

Devin my service guy is amazing. He never lets me down.

Despite a strange start, the sales team were organized and responsive. The general sales manager responded to some negative feedback earlier in the sales process and appointed a more experienced consultant who was much more familiar with the product, researched items he didn’t know and quickly responded even after hours. Closing process worked well also. Would recommend them overall.

Alan was great help and the process was smooth and quick. Was the shortest visit to a dealership in one go!!!

It was my first time using this dealership to service my auto. I was greeted with by a very cordial individual that walked over to the service dept. All individuals that I encountered in the service dept were friendly, professional, and courteous. Great team of workers that provide a warm, clean and safe atmosphere while my car was serviced. I thank all of you and I will see you again (due to the closure of my nearest AutoNation Mitsubishi dealership.)

What a great buying experience from first phone call, to test drive, to finance, we never once felt pressured or uncomfortable. Alan Savage was extremely helpful in finding us the truck that was equipped with the exact options and features that we asked for. We highly recommend Alan and his team.

the parts department is amazing

Well I recomend Auto Nation because they gave me a great deal on my Ram truck and the people Mr T did a aswome job... that's way I recomend this dealership on 610 and 288 south.

I drove 4 hours to pick up my ram pick-up. The price was fair and the service was great. Had a few errors in the deal but the managers professionalism was second to none. I will definitely be doing business here again. Thanks autonation.

They worked w/ me on my extended warranty in a timely manner. They were great!

Patricia and the young lady with her were great. My family really connected with them. They made us feel comfortable in what is normally viewed as a cut throat experience. Two thumbs up to them both. Thank you.

Timely quality and efficient service. It is always a pleasure to do business with you.

Recall via software update and oil change Got in got out within an hour! Folks were helpful and quick getting me in and out!

The service writer was extremely knowledgeable. Robin knew exactly what the issue was and though it took 2.5 days, do to some custom wiring, I had installed, kept me informed every 4 hrs. I would recommend them to anyone who needs work on there car / truck.

Had a wonderful experience with Auto nation service department . From check in to check out not one single problem. Will definitely be coming back here for my service on all my vehicles. Will also recommend to friends and family!

Had a wonderful experience with Auto nation service department . From check in to check out not one single problem. Will definitely be coming back here for my service on all my vehicles. Will also recommend to friends and family!

Always a pleasure to do business with AutoNation! Service is easy and convenient while being reliable.

I want to thank Jennifer Sampson at AutoNation. She did everything she could to get this deal done.

Shane made the deal happen!!! Great communication! AAA

The auto nation on the 610 southwest location is very quick and does a great job even without an appointment. However, when it comes to recalls, be sure to set an appointment because they will be busy.

We recommend for buy car this location Nice staff with help full

Excellent experience The sales crew was courteous and professional , Edwin , the best car salesman ??

I work for Autonation dealer on the Northside. I was in training in Atlanta when I found the vehicle I had interest in through several online websites. I received a fast response and the vehicle was prepared for me to see before I arrived. The complete process was layed out to me and although I was prepared to return another day to pick up the car they had the vehicle with add ons in finance prepared within an hour and provided a porter to drive my other vehicle back for me(note that requires 2 employees to return.) I was very impressed with the staff and their organization, and I work in service at a different autonation store(nearly 19yrs.)

Derrick was very inciteful, willing to help, put gas in the car, answered all questions that I asked, stated that if I have any concerns to please call him and was willing to go the extra mile to ensure I was buying the best car for my money.

I was shopping for a new Dodge Ram. David Albert was my sales associate and was very helpful in finding me exactly what I was looking for, and at a price that was better then any other dealer around (I shopped around 8 other dealerships). I had a trade which was appraised generously, and they wee very upfront and honest which was very much appreciated. It was a relaxed environment, and there was no pressure to ever get something that I didn?t want.

Jennifer Sampson really helped me out and did a great job finding me the truck I wanted

I had a great experience with AutoNation Chrysler, Dodge, RAM, Jeep Houston. Edwin was a great sales person and Jose in the finance department was great as well. An all around great experience.

Estoy 100% satisfecho con la compra el buen trato y el buen servicio muchas gracias Tony de AutoNation

The whole experience went very smoothly. We located the vehicle that we were interested online. We drove four hours to purchase the 2019 Jeep Compass. When we arrived we were greeted by the staff and immediately got to business because we had a four hour drive home. Everyone was very helpful and professional.

My experience with the service advisor was great. All notifications and and service/repairs were completed in a timely manner.

I recommend that for service that you work with Robin, she has always delivered outstanding customer care and concise information about the service process.

This is my second vehicle purchase at Autonation and I'll definitely be back.

Good service, friendly, convenient, nice location.

Had a great experience with our Salesman J.J. (Jesse) was awesome, he went above and beyond in every way!

Got an oil change from Auto Nation off 610 And also purchased my car from this location

Excellent service an employees, came here to have recall taken care of. Came in at was in and out in a timely manner.

Excellent service and excellent customer service

We stopped in unannounced with a unexpected problem in a somewhat rare vehicle (Chrysler Pacifica Hybrid Limited) and were back on the road, problem fixed, within three hours. If I could give this dealership 6 stars I would.

We stopped in unannounced with a unexpected problem in a somewhat rare vehicle (Chrysler Pacifica Hybrid Limited) and were back on the road, problem fixed, within three hours. If I could give this dealership 6 stars I would.

I was definitely not looking forward to going to visit another car dealership on the particular day I did but I was on a mission for find exactly what I wanted. I happened to come drive into the lot to see what used cars they had. I was very honest and straight forward with my salesman about what I wanted and how my luck had been that day, I know he could sense my frustration! He was very kind to listen and had patience with me. He found a vehicle that I never even had on my list but I had everything I desired!! I was very grateful for the experience with him and other staff who helped me leave the lot with a car that day!

Great sales personnel. They knew what I was looking for and got me what I wanted .

Quick, easy experience. Everyone very knowledgeable and professional.

Michael is the man to see if needing service he will definately take care of your car as if it is his own vehicle. Thank you Michael.

I?ve been shopping for a new truck for a couple of months now and had been to other dealerships. Jennifer Sampson was my salesperson and she understood that i work a lot of hours and was having a hard time getting out to the dealership. We did a good portion of the transaction via internet and texting. When I arrived all of the paperwork was ready and all i had to do is test drive the truck that i had chosen, sign the paperwork, and give my down payment. I could not have asked for better customer service. I was in and out with my 2019 Ram 1500 Limited in less than 3 hours. The overall dealership makes you feel welcome.

Service manager, Korey did a great job. The service requested took several hours because the mechanic didn't realize that the machine was mal-functioning. I would recommend that you provide bottled water for customers that have to wait several hours. Customers don't always carry cash for machines and I really don't want to use my credit card in the machines. Every employee that greeted me during "my stay" in the waiting room were very friendly.

My dealer was Franklin and he was excellent. I?m hard to please and I know I can give people a hard time but, he stayed consistent and really helped me out. I went in thinking I would only be able to finance a used car but, I ended up getting a 2019 Jeep; thanks to Frank and the finance team. Everyone there seemed to want to truly help me out. I can honestly say that I would recommend anyone to auto nation-reliant area.

My salesman David Albert answered all my questions, introduced me to the sales manager, and made the purchase of my scatpack charger a very enjoyable experience.

Shane the salesman was very helpful answered all of my questions he went above and beyond to make sure I was comfortable when buying and was very knowledgable about the vehicles.

The entire team at the dealership were amazing! From start to finish. Special thanks to Tomas, Jesse & Jailyn for such great patience and dedication in helping my boyfriend walk out with a car. We will definitely recommend this dealership to everyone that we know who will be needing a car.

ROBIN,It was a fantastic experience. Very customer-friendly/employee Thank you FOR being some nice to us need to go backing for more up dates and service

best customer care.Tony is the best

Awesome experience for a my first Chrysler. Service was great thanks to corey my advisor. Walked me thru all my repairs and very attentive to my questions and calls.

Excellent service. My service rep (Frank) was very professional and they got my vehicle repaired fast.

Didn't take as long as other purchases at car dealerships. Loved my sales rep, Derrick Randolph. Looked like the crew enjoys working together and that's nice to see.

It was a fantastic experience. Very customer-friendly! Thank you

Charged nearly $200 per/visit for diagnostic for 2 visits 14 days apart

Tony was incredibly helpful and welcoming! He had a huge knowledge base for all the product on the floor. Everyone at Autonation was incredibly kind. They truly made buying a new car easy and enjoyable.

Tony was super helpful and welcoming. We were greeted by the kindest people and everyone at Auto Nation made buying our new car easy and enjoyable!

I am extremely disappointed with my overall buying experience. I saw my vehicle online, secured financing through my credit union, so I just needed to pick up my car. As a result of a defect with the car, I was promised that I would get 2 replacement keys(the only 1 provided doesn't work), the vehicle would be tinted, and the scratches on the console would be repaired. It is a week later, and I am still getting the run around. Also while completing my purchase, the finance manager told me that she could beat the extended warranty deal that was offered by my credit union, and she promised 4 years $50,000 miles Gold package, with a discounted $200 deductible instead of the $400, for $2900. I purchased the deal she offered me, then was told that she couldn't offer me what she sold to me, and I would have to wait for my refund. If I knew what I knew now, I would have steered clear of this dealership and the false promises that were told to me.

Was a great experience came in thinking I was getting a used care ended up with a 2019 brand new car! The staff was great thank you guys!

My experience at AutoNation was the best I every had. Everyone from the moment I got their was on point. Did not go in 2 buy a new car, but after talking to Patricia I could not help myself. She is priceless, thank you Patricia for making buying a SUV so great.

Jeep breaks all fixed, excellent shuttle service.

Usual dog and pony show of buying a new car, but the personnel were pleasant and interactive. I did get straight answers regarding the vehicles. Complicated by my wanting an auto that wasn't local.

First time at this dealership and quite honestly, we had an amazing experience. Jesse Jimenez is by far the best salesman I've dealt with. The most kind, honest, humble and patient we've ever seen. Never once rushed us in our decision. You don’t find too many salesmen like this nowadays. Will definitely go back and see him in the future. Thank you so much! PS. We love our new Jeep Wrangler!!! *I mean my wife loves her new jeep!*

My name is Shawn Wilson. The car salesman who sold me my new 2019 Dodge Durango was great!! I had just left another dealership and the salesman was not helpful at all. I liked the idea that he greeted us before even entering the dealership. He asked me what I was looking for. He addressed all of my questions and concerns. He was really knowledgeable and was never misleading. It is good to know there are still honest car salesman still wrong.

Great place. Staff were friendly and attended every request

We had a pleasing experience shopping for a new car. Best service and really patient people. Thomas truly helped us go out of the dealership happy and with a new car!

My experience with this Dealership was a good one They really took care of me And got in the vehicle I wanted Thank you Chris Adams and AutoNation

The Shop Foreman took my truck back and within 10 minutes had completed the state inspection. He was so helpful and nice!! Great guy!!

As long as I have been coming there. It has not been know one there like jermaine brown. As long as he is there I will always come back.

As long as I have been coming there no one has never been as nice and as good as. Mr Jermaine Brown has been. As long as he is there I will always come for my service.

AutoNation not only had the best price but also has the best car salesman! Thank you David Albert for making this experience wonderful.

My visit there at Auto Nation was very great. Robin the service advisor was very helpful.

My service rep was great. Car was ready a day earlier than promised.

I am out of the state so I have not been able to determine the quality of service. Robin handled the servicing and di a great job in getting the work done and the car delivered to a neighbor.

I had a wonderful experience with Sean at AutoNation. He was patient and make me a deal I couldn't refuse. Walked away with my dream car.

They friendly, efficient, I alway have a good experience

Sonny and Amin are the best. love my truck and the support I received

I went to get an oil change. The gentleman was so pleasant and helpful. He meet me at my car to help me get my stuff together then he check to see if my vehicle had open recalls. Turn out I did and he took care of everything at the same time. He estimated it would take 1.5 to 2 hours to get everything done. It’s was done in about an hour. I always receive great service when I go to them.

Took care of the repairs and were friendly and helpful about it.

Great service. Greeted at the door. Second visit. I'm out with in an hour.

First time here and dealing with Tim on the service drive. Tim was the best.

Mr. Tim in the service department was excellent very helpful really appreciated his kindness and great customer service

Mr. Tim was very helpful and have good customer service I really appreciated his kind words and generosity towards getting my car serviced

Great job. Speedy service and friendly staff. I will return and refer others.

Was fast did not wait long for car. Never recommend to a friend if something goes wrong never hear the end of it.

Service Manager Robin Cothron facilitated completion of factory recall and oil & filter change service in a prompt, courteous, and professional manner. Work performed to my complete satisfaction.

Preformed service in a prompt, courteous, and professional manner. Work completed to my satisfaction.

Good experience. Good service. Friendly and knowledgeable staff.

They are quick and very professional. This is the only dealership that my family takes their vehicles to have work done or even simply get an oil change. 13+ years and counting!!!

I had a recall on my truck and called the Dodge dealership closest to me three times. Each time I called they said they’d call me back to schedule an appointment. They never did, so I called another dealership, who told me the parts weren’t available and no dealership would have them. So I then called Auto Nation, whose response was “when can you bring it in?” I brought my truck in for the recall in the morning and only a few hours later it was ready to pick up! The dealership I usually bring my truck to holds on to my truck for 2-3 days minimum, so it was great being in and out the same day! The service provided by my service advisor, Tim, was exceptional! Every staff member I talked to was friendly and helpful as well. Auto Nation is quite a bit away from me in comparison to other dealerships, but for the great and speedy service as well as customer care, I will definitely be back!! Thank you!!

I purchased my car at Corpus Christi AutoNation on a Thursday. My family left town on Friday morning and noticed that it was leaking antifreeze. We decided to stop in Houston where we were traveling to get it checked out. NO dealerships, in Houston area we were in, would even talk to us because we did not purchase the vehicle there. We were finally able to talk to the AutoNation Jeep/Dodge on South Loop W and they found a way to squeeze us in. Thankfully they did because it ended up the water pump was leaking. It could've gotten a lot worse had we not been able to get in to get it serviced. Three and a half hours later we were back on the road. Thank you AutoNation Jeep/Dodge for finding a way to service my vehicle so I didn't get stranded while traveling.

It was ok, had to go get vehicle from another lot. After buying truck only had one key for truck.

Had a recall item taken care of. Made an appointment with marc and robin took excellent care of me. I was treated like a VIP.

I met with pedro and he really wprked with took care of everything and made sure he did what he could so i could get the car. He was very patient and helpful im very satisfied with my new car!

Thanks to Franklin. Amazing guy. Is u ever visit this dealership please ask for him. He want over a beyond for me. I got a car with a payment I can truly afford. Men I am greatful.

Not pressured into anything, willing to negotiate, overall friendly staff. Would definitely buy again from them.

Took my Ram there because they are on my way to work and there’s a rental car agency across the street. Had 1 abs wheel sensor replaced plus park assist and trailer tow module. $1700. Cost of 4 Park assist sensors were mark up almost 100%. Labor is always pricey at a dealership. Probably could have had the whole job done at another shop for 1/2 the price. Oh yeah, they charged $26 for a frickin light bulb replacement. I won’t ever be going back.

Painless, quick and easy

Sean was our salesman, he did an awesome job to ensure we received the best deal we could. He remained calm and patient throughout the entire process.

Took my Ram1500 in for a program issue! Service was excellent! In and Out.

Tim Ball was an extraordinarily friendly and helpful service representative. All of my issues were explained to me and they were fixed in a timely manner.

I was in a time crunch, & needed to purchase a vehicle. Sunny was a great sales person, he followed up with me, was able to get me a very fair and reasonable price on my trade-in, answered all questions, and stayed in contact with me every step along the way (I originally saw the Jeep online, so we started over the phone). He made me feel comfortable, And did not give me a typical sales pitch. I felt like I was working with a trustworthy person and company. I highly recommend Sunny Alidina!

Every time I bring my Ram in for service I receive excellent service from everyone I deal with from the advisor and the cashier and the shuttle drivers. Never had a bad experience from the day I bought my truck. The next truck I buy will definitely come from this dealership!

Antoni is a great sales person and one who follow though on everything that he says he will do. The AutoNation team was so great that I flew in from Dallas to buy my Jeep Wrangler and drive it home. I've bought a lot of cars from a lot of dealers, but this is one that I'd do repeat business with!

We do Excellent business here!! If you don’t believe me just ask for Derrik (346-264-4963) the next time your in the area and watch the customer service you receive. Our goal is to make your purchasing process simple & easy!!!

Sunny and the gentlemen that did the appraisal on the trade in, did a fantastic job. The easiest car buying experience I have ever had. You have made a customer for life!!!

Was highly impressed with salesmans knowledge and helpfulness in purchasing this vehicle!

I was having a bad day - I was traveling and I woke up to see my car was broken into. when I was driving to have my glass fixed my waterpump went out. luckily AutoNation was close. I pulled in to have my waterpump fixed. my SA Brandon Baily got right on "it"... he told me he could get my glass fixed while I was there and it would save me another stop... He made what started as a bad day - much Better..! his service was Great..!

My service Tech Mark was awesome...offered me a $10 off coupon for my oil change but the manager wouldn't let him apply because I didn't get an air filter or tires.

Great salesman, very personable. Derrik Randolph made the entire processes easy and painless. I am very happy with my purchase.

AutoNation's service personnel provided shuttle service so I could get to work while my vehicle was being serviced and the shuttle returned for me when my vehicle was ready for pickup. I am truly appreciative of their attention to customer service; especially since it seems that a demonstration of concern for one's customers is not very prevalent these days.

Fast service told me about 30 min wait was right will return.

Marc Figgs took care of my Jeep and the service was fantastic. He kept me updated to my extended warrantee and had my jeep back to me within a couple of days. I will never go back to River Oaks Jeep. AutoNation has proved reliable and trustworthy. Not only that, they have a drop off AND pickup service. My experience was 5 star!

They actually fixed the problem and not just the symptom!

awesome, quick service, only one complain: can you provide the cleaning for free?

I’ve been stressed out with my car situation... it was towed and the tow truck driver broke the gear shift inside. I’ve been in a battle back and forth with a few companies that could accommodate me. Though i paid for the service, while my claim is pending, the service at auto nation took stress off of me. Brandon kept me updated each step of the way with my car, as well as heard me out and faxed over documents to help my claim. He also stayed a couple minutes after close to so that i could pick up my car after work.

Service area staff. Are really nice and helpful, gave me all the iformation i neede to know about whats gping on with my suv

Car buying experience was excellent. Salesman treated us fine, no pressure.

Brought truck in, service was completed in a timely manner. They even pointed out a recalled item I was not aware of.

Quick and easy, questions were answered professionally

vehicle was serviced in a timely manor, the team was very helpful

I was greeted when I walked in the door by a customer service representative. She was quite helpful in getting me signed up for coupons for the service department. She came and got me from the customer lounge when my car was ready. She informed me about the service intervals for my car and gave me a hand out as well as put a note on my account if I did not remember what was needed when I returned.

Service was great people were friendly and helpful.

Great car buying experience! Derrik was patient during the process.. He also found the perfect vehicle we were looking for.

Excellent service and attention during the car selection and buying process. greatly recommended!!

Excellent. Robin was very professional and helpful. She's one of the best that I've ever dealt with when having my car serviced.

Kevin was great and all staff members were very kind. My car did not overheat for the first time in a while on my drive home. Thank you!

I’m very satisfied with my car!! Customer service was great!! 👍🏼

Excellent sales professionals at this dealership. Will do what it takes to earn your business. First dealer to call me with friendly invitation to visit them and view the Jeep after I submitted several inquiries all over Houston the night before. Sure enough, I got there and told the General Manager what I needed to make the deal and he got me with his salesman and the deal got done. My compliments for Brian, Pedro, Edwin, and Jose.

My experience with AutoNation was a pleasant one! My salesman David Albert went above and beyond to put me in my truck. To be real...He is the ONLY reason I purchased it.

Thanks to everyone at AutoNation who serviced my car quickly and kept me updated. Great job!

went after work to get my oil changed and everything went well.

Brandon and the team of technicians were great. They kept me updated regarding the service on my Dodge Grand Caravan. My van runs great. Thank you.

Brandon was awesome. He got my car in and out in 1 day. As I only have one vehicle this was important to me.

Great experience. Well attended on time. Good communication process. It didn’t take too long to wait repairs. Friendly environment.Special thanks to Mr Kevin Sabharwal he displays professional attitude in dealing with clients.

Very friendly and easy to work with we have had previous experience with this dealership and have always come away happy

Auto-Nation promptly and politely repaired a cooling fan warranty issue. Made an appointment, two days later dropped the car off, 4 hours later the car was fixed, didn't cost a penny. I had been working with another Jeep service center for two months to fix this same problem and got nowhere. Kudos to AutoNation! Highly recommended...

The dealership was great, handled our car buy quickly and everyone was very friendly. If you go there find Robert Offord. He is a smart, funny, capable young man who will make you car buying experience a delight!

Excellent in every way! Simple, no pressure and fast!

This experience was quick and efficient. I would recommend this dealership to my friends.

Great,no games with friendly service went out of their way to have a great visit..

Thank you to the service department. I dropped my Ram truck off for a few recall issues and they took care of the issues right away. I was able to get in with an appointment within 15 minutes and I had a good experience with the service department. Great job thank you.

It was a very polite and was informed about the F 150. They drove the vevhile to delivery to me.

Being a Grandmother, I care for my grandchildren & a reliable care is NECESSARY. Having purchased & paid for 2 cars in the past, I had no recent car purchase history. No problem!!! Will a reasonable down payment & a wonderful staff that helped me every step of the way to purchase a car & build my credit, I have just what I asked God for!! Thank you So Very Much, This is where I will go for a car, from this time forth!!! Give them a try, you will say that very same thing!!

Wonderful great service an lots of friendly smiles along with great attitudes

Very friendly and helpful staff. I got a very fair deal. Hopefully shop there again in a few years.

My experience at Auto Nation Collision Center was phenomenal. Mr. Tito Dominguez was very professional and very helpful throughout the process. He communicated with me throughout the whole process. Always keeping me updated. On a scale of 1-10, 10 being the best, I gave Mr. Tito Dominguez a perfect 10.

Simple and quick buying process. Price was excellent, well below book value

Good work done by every employee; advisor and mechanics alike.

Great! Shane Chambers and sales manager Mr. Smith treated me like family

I took my car to get some recalls fixed on my truck and the service was fast and quickly.

Pleasant and quick. NOT A LOT OF HAGGLING, TOLD THEM WHAT I WANTED AND GOT 80% OF WHAT I ASKED FOR.

bought a 2017 dodge journey there two weeks ago. Very pleasant experience with my Sales guy Anthony Knight. He did a great job. Just wish the whole process was a bit quicker. But it is always a slow thing.

GREAT CUSTOMER SERVICE QUICK SERVICE GENTELMAN WAS VERY NICE

Had a great experience at Autonation. Sunny was very helpful and patient through my long process of deciding on a car to buy. I definitely recommend Sunny and Autonation Houston!

I received excellent service in the repair shop. Mr. Bailey my rep was kind and helpful and kept me informed in every aspect of the repair cost and process. He never had any work done without contacting me first. If there was an issue in the day and time he called me. I will be back for other things that need to be done.

Did just what I was promised. Other dealer said minimum 48 hr wait. AutoNation told me bring it in by 7 am and they would have me out by 9 am. They kept their word.

Rep was very helpful to the point very happy with loan process and providing flexibility for add on insurance and payment

An overall good experience, easy to deal with and made the buying process tolerable for a change

My overall experience was Great, Anthony and the other employees took their time to help me purchase the vehicle of my choice. I didn't feel pressured to purchase the first vehicle I test drove. I am happy I with my Jeep.

Applied on line sale assoc. Anthony was very nice knew greeted you at door also the finance Mangers Tory and Richard these gentleman are extremely professional, courteous and will do what every they can to get you what you need. I recommend every one give them a try.

This is my 4th truck/car from autonation----- I wont go anywhere else.. Great dealership!!!!

I was looking for a specific car and happened to stop by the dealership on a Saturday afternoon. The exact car I had been looking for was sitting on the lot like it had been waiting for me to come by. I went inside to ask about it and was quickly found by a Salesman. He was the internet salesman (Aymen?) and we talked in general about price. I went home and brought my wife back to get her opinion of the car and the Internet Sales man introduced me to a Sunny Alidina. We discussed the vehicle and he was able to get a price I was happy with. I purchased the vehicle that day and took it home. The next morning I found a pre-existing crack in the plastic on the back. When I went back to the dealership on Monday and showed them the damage, they immediately ordered a new piece and said it would be replaced as soon as possible. The AutoNation sales team lead by Sunny at the 1515 South Loop West location in Houston is an example of how all dealerships should conduct themselves when earning a customers trust and supplying outstanding service.

I was looking for a specific car and happened to stop by the dealership on a Saturday afternoon. The exact car I had been looking for was sitting on the lot like it had been waiting for me to come by. I went inside to ask about it and was quickly found by a Salesman. He was the internet salesman (Aymen?) and we talked in general about price. I went home and brought my wife back to get her opinion of the car and the Internet Sales man introduced me to a Sunny Alidina. We discussed the vehicle and he was able to get a price I was happy with. I purchased the vehicle that day and took it home. The next morning I found a pre-existing crack in the plastic on the back. When I went back to the dealership on Monday and showed them the damage, they immediately ordered a new piece and said it would be replaced as soon as possible. The AutoNation sales team lead by Sunny at the 1515 South Loop West location in Houston is an example of how all dealerships should conduct themselves when earning a customers trust and supplying outstanding service.

Easy quick and efficient. It was so much better than my last experience.

Rene was super nice and stayed on top the f things! Very polite, thank you

Great experience!!!! Best car buying experience!!!

From the moment I walked into AutoNation, this car purchasing experience was all about me and what I want. I received a fair deal with excellent customer service. The Salesman (Brain Jones) and Sales Manager (Richard Smith) were honest and straight forward. I asked Richard lots of questions about my car and he knew all about the car I purchased. I am confident that I have made an excellent purchase and recommend this AutoNation Chrysler Dodge Jeep Ram Houston dealership to all friends and family. If you want to drive off the lot today go to the 1515 South Loop West, 77054 location and meet my sales rep team.

It was so easy buying a car at AutoNation. I liked the no haggle pricing... I still got a great deal. Only thing I didn't like was someone coming in and giving the hour long "sell" on getting the extended warranty. Ask for Sunny... he'll take care of your! He'll make sure the car is clean & hi shiny with a full tank of gas.

Needed some service repairs and a small recall to be completed. My service advisor, Rene was AWESOME. I couldn't have asked for a better overall result. Thanks Rene!!!

They made buying my 1st car a very good experience,,I am going to buy from them when I get my 2nd car.

Wonderful experience, very professional, quality work

The salesman that assisted me (Thomas) was wonderful. Anyone I know in the future buying a vehicle I will definitely send them to him.

I came to the service department to get a tire replaced on my Town and Country van. The tire was under a warranty plan. The service technician was familiar with the plan and called to verify the confirmation for payment the was given to me. Unfortunately the tire size I needed was not available at the store, so the service technician ordered the tire and asked me to return the next day. The service technician called me the next day to let me know that they had received. the tire. Everyone was very nice, the store was clean and the wait time was minimal

I love the car dodge Challenger I brought. The only thing with buying the car I was there just about all day, but i know paper work could take some time.